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Privacy Policy

Last updated: 12 October 2026

Identity and Role of the Data Controller

spotflashnu is the data controller responsible for the personal data processed through this website. We are a United Kingdom based provider of specialised training courses in live production decks and control rooms, covering multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. Our contact details are [email protected], 01494 671234 and Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG.

Scope of This Notice

This privacy notice applies to all visitors and users of the website who interact with our commercial services, including those who submit enquiries via the contact form or enrol in our courses. It does not cover third-party websites linked from this site.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete forms or correspond with us. Categories include identity information such as name, contact details including email address and telephone number, professional information such as job title and organisation, and technical data such as IP address and browser type collected automatically through server logs.

Purposes of Processing and Legal Basis

We process personal data to respond to enquiries and manage course bookings under the legal basis of contract performance. We also process data to send service updates and marketing communications where you have provided consent. Compliance with legal obligations forms the basis for retaining records required by UK tax and company law. Legitimate interests allow us to improve website functionality and prevent fraud.

Whether Providing Data Is Required

Supplying contact information is necessary to receive responses to enquiries or to complete course enrolment. Failure to provide this data will prevent us from delivering the requested service or communicating further.

Cookies and Similar Technologies

This website uses cookies and similar technologies to enable essential functions and analyse usage. Details of the specific cookies deployed and your choices regarding them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, Recipients and Disclosures Required by Law

We engage carefully selected service providers such as hosting companies, email delivery platforms and payment processors who act as processors under our instructions. Personal data may also be disclosed to regulators or law enforcement agencies where required by applicable UK legislation.

International Transfers

Some of our service providers are located outside the United Kingdom. In such cases we rely on UK adequacy regulations or appropriate safeguards including standard contractual clauses approved by the Information Commissioner’s Office to protect your data.

Retention Periods

Enquiry records are retained for two years after the last contact. Course enrolment and payment records are kept for six years to meet tax and accounting requirements. Marketing consent records are retained until consent is withdrawn.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. Data collection is limited to what is strictly necessary for the stated purposes.

Data Subject Rights

Under UK GDPR you have the right to access, rectification, erasure, restriction of processing, data portability and objection. Requests should be sent to [email protected]. We will respond within one month.

Right to Withdraw Consent and Object to Direct Marketing

You may withdraw consent for marketing at any time by using the unsubscribe link in our emails or by contacting [email protected]. You also have the right to object to processing based on legitimate interests.

Right to Complain to the Supervisory Authority

If you are dissatisfied with our handling of your personal data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority.

Children and Age Restrictions

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

Policy Changes

We may update this privacy policy from time to time. The current version will always be published on this page with the date of the most recent revision clearly stated.